Training Opportunities

The Division of Public Transit sponsors several, wide-ranging training opportunities for transit provider personnel throughout the year.  Please check back to this site for training updates.

  • PASS - Passenger Service and Safety Certification:  two-day transit and Section 5310 driver training provides basic information on various mobility aids, vehicle accessibility equipment including wheelchair lifts and mobility aid securement.  It also helps drivers become familiar and proficient with customer assistance, sensitivity, and evacuation techniques.  Classes are scheduled throughout the year at various sites.  Please check the PASS page on this site or contact the Division for information.
  • Dealing with Difficult People/Driver Stress - CANCELLED Tuesday, October 13 at Bluefield Area Transit in Bluefield, WV.  Dealing with Difficult People - Providing excellent service can be challenging when your employees are confronted with diffucult situations.  This training is appropriate for all staff and utilizes video, handouts, and a power point presentation.  Specific topics include behavior styles, responding to difficult behaviors, active listening, and problem solving.  Driver Stress - This training was developed utilizing resources and information from the National Sleep Founation, NHTSA, TCRP Report 81 and NTI.  This course specifically looks at the dangers of stress and driver fatigue, how to identify the warning signs of each, informs drivers on ways to battle driver fatigue and stress, and explores individual reactions to negative stress and its effect on physical and mental well-being.  Reistration begins in September. 
  • Defensive Driving/Pre-Trip - CANCELLED IN CHARLESTON Wednesday, October 14 at Marshall University Graduate School in South Charleston, WV and Thursday, October 15 at Central WV Transit Authority in Clarksburg, WV.  This course's curriculum is geared toward information needs of the professional van/small bus driver.  Topics include vehicle safety inspection, defensive driving tools, rules of the road, following distance, breaking, merging, rail crossings, hazards, intersection etiquette, passing, etc.  The goal of the course is accident prevention.  In particular, the pre-trip process will be examined and discussed as a careful, step-by-step procedure.  Registration begins in September.



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